CANCELATION POLICY


  1. Promoter Online will provide a website, web hosting, and an optional marketing package.
  2. Promoter Online will bill the customer on a monthly basis by debiting their credit card or means of payment.
  3. The customer acknowledges that Promoter Online services are provided on a month to month basis. Therefore the customer is billed every month for the following month of service. The billing date is based upon the initial sign up date. If the billing date is on a Saturday or Sunday the customers will be billed on the previous Friday.
  4. The Customer acknowledges that the guarantee provided by Promoter Online is the number of clicks received on the website per month. We do not guarantee the number of LEAD's that a customer will receive from those visitors.
  5. If the customer chooses to cancel the account the customer needs to follow the process as outlined below:
    1. If the customer chooses to cancel their account with Promoter Online, this will need to be done 72 hours prior to the billing date in order to not be billed for the following month.
    2. The cancelation request must be submitted in writing. The customer may choose to send the request to billing@promoteronline.com, or the customer can mail it to Promoter Online, 509 East Technology Ave. Ste 1300, Orem, UT 84097.
    3. If the cancelation request is not received at least 72 hours prior to the billing date, the customer will be billed as usual and the account will be canceled at the next billing date.
    4. The customer acknowledges that Promoter Online will not prorate a billed amount for a refund if the account has not been canceled at least 72 hours prior to the billing date.
    5. The customer acknowledges that a refund will not be issued if the customer chooses to cancel the account later than 72 hours prior to the billing date. (Example: Customer's billing date is January 1st, and Customer sends in the request to cancel on January 2nd; We will keep the account active until January 31st, at which time the account will be canceled at your request, and you will no longer be billed for the services. Example: Customer's billing date is January 1st, and Customer sends in the request to cancel on December 31st, the day before; We will keep the account active until January 31st, at which time the account will be canceled at your request, and you will no longer be billed for the services.)
  6. The customer acknowledges that if the credit card is declined for any reason the account will be put on hold, and an email will be sent notifying the customer of the decline. Promoter Online will not prorate the billing due to the account being put on hold. The customer will be charged the full amount for that billing cycle since the account had to be put on hold due to the credit card being declined.
  7. The customer acknowledges that the account will be canceled if a chargeback is issued by the card holder for services rendered.
  8. This agreement is governed by the laws of the State of Utah in all respects, and the parties hereto consent of jurisdiction and venue in the United States District Court of Utah and/or the Courts of Salt Lake County, State of Utah, as applicable.

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